Coronavirus guidance

If you think you may have symptoms of Coronavirus, follow the national guidance and self-isolate for seven days. We have Introduced a number of measures and changes to help delay the spread of the virus and maintain essential health services for those that will continue to need them during these unprecedented times. If you, or a member of your family has tested positive for Coronavirus, please find resources to aid your/their recovery on our Coronavirus - Supporting your recovery page.

Temporary changes to Children’s services at Queen’s Hospital Burton

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The NHS is currently facing an unprecedented situation regarding the COVID-19 (Coronavirus) pandemic. We're taking measures to maintain safe staffing levels, due to increasing numbers of NHS staff who are self-isolating, and to meet the additional demands on services while continuing to provide safe care for children.

We've made two temporary changes which will start from 1 April 2020: 

  1. We're bringing together our experienced paediatric nurses and supporting teams. Staff who currently work in the two children’s wards at Queen’s Hospital Burton, and all children receiving care there , will move to Derbyshire Children’s Hospital at Royal Derby Hospital. 
  2. While A&E services at Queen’s Hospital will remain open, if emergency care is needed, families are encouraged to take children to the Children’s Emergency Department at Royal Derby Hospital where they will receive quicker care as this is where they would be admitted if required.

If travelling by ambulance, children will be taken directly to Royal Derby Hospital. The nearest car park is number 4 and people should use the Children’s Emergency Department entrance.

My child is an open access patient

Paediatric care in Derby is arranged differently as the Children’s Emergency Department is purpose built and is staffed by paediatricians and paediatric nurses. This means all children who present to Derby are seen via the Children’s Emergency Department. We would like to assure you that you will receive the same level of specialist care that you have at Queen’s and that we will be liaising with your regular consultant at Queen’s to inform them that you have attended the hospital.

If your child requires hospital care while this interim arrangement is in place, please go to the Children’s Emergency Department at Royal Derby Hospital. The nearest car park is number 4 and you need to head to entrance 18.

If your child needs admission, the wards are called Dolphin and Puffin.

Where should I take my child in an emergency?

While A&E services at Queen’s Hospital will remain open, if emergency care is needed families are encouraged to take children to Royal Derby Hospital Children’s Emergency Department where they will receive quicker care as this is where they would be admitted if required. 

If travelling by ambulance, children will be taken directly to Royal Derby Hospital.

The nearest car park is number 4 and people should use the Children’s Emergency Department entrance.

 

Is this a permanent move?

No, this is a temporary move in response to the pressures on both sites from COVID-19.  This decision will be reviewed in 3 months, with a planned move back if it is safe and practical to do so.

What's happening to neonatal services?

Neonatal services will remain at Queen’s Hospital Burton.

Can parents still collect their child’s hospital prescriptions from Queen’s?

Pharmacy services will be unaffected.

Where are the staff going?

Staff from Queen’s Hospital Burton are temporarily joining their colleagues at Royal Derby Hospital to work together to provide safe services to all of our children.