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CQC praise work to enhance the critical care service at Queen’s Hospital Burton

Louise Wood Critical Care Sister

We’re delighted that the CQC has recognised our staff’s individual contributions to enhancing the critical care service at Queen’s Hospital Burton.

Louise Wood, Critical Care Sister, plays a huge role helping our patients that have spent time recovering in the hospital’s Intensive Care Unit and High Dependency Unit come to terms with their treatment. 

A patient’s care journey doesn’t end when they leave hospital and this is doubly true for those that have received critical care, with Louise leading a number of initiatives to provide patients with the ongoing support that they need.

Two months after being discharged from the unit, all patients are invited to attend a follow up clinic, in which they can find out everything that happened during their time in hospital; to fill in any blanks or missing pieces that they may have.

Louise also runs a support group twice a year for patients that have attended our follow up clinics, with the group meetings allowing patients to discuss their feelings, recollections and anything else that they’d like to talk about.