We’re delighted that the CQC has recognised our staff’s individual contributions to enhancing the critical care service at Queen’s Hospital Burton.
Louise Wood, Critical Care Sister, plays a huge role helping our patients that have spent time recovering in the hospital’s Intensive Care Unit and High Dependency Unit come to terms with their treatment.
A patient’s care journey doesn’t end when they leave hospital and this is doubly true for those that have received critical care, with Louise leading a number of initiatives to provide patients with the ongoing support that they need.
Two months after being discharged from the unit, all patients are invited to attend a follow up clinic, in which they can find out everything that happened during their time in hospital; to fill in any blanks or missing pieces that they may have.
Louise also runs a support group twice a year for patients that have attended our follow up clinics, with the group meetings allowing patients to discuss their feelings, recollections and anything else that they’d like to talk about.