Get ready for your surgery by filling in your assessment online
Patients who are on a waiting list for a surgical procedure at Royal Derby Hospital will now receive a text message, inviting them to complete an online questionnaire called MyPreOp+.
MyPreOP+ allows clinical teams to safely plan patient care, improving patient experience by reducing unnecessary appointments, wait times and related costs.
Patients will be contacted by MyPreOp+ after their initial outpatient appointment and asked to complete the assessment at home prior to surgery. The information is then used to plan the appropriate level of care required, based on individual needs.
Look out for a text message or email asking you to complete the assessment form:
- emails will come from no-reply@ultramed.co
- text messages will be sent by 'Ultramed'
Your email or text message includes a 12 character code, which you’ll use to sign in to MyPreOp with the link provided.
Please complete the assessment form as soon as you are able so that we can begin to plan your care.
The questionnaire will take about 30 minutes to an hour to complete. It might take longer, depending on your medical history.
What happens next
Once completed, the healthcare information you enter is sent directly to the hospital team and someone from your clinical team will call you to talk to talk through the next steps.
What happens if you don’t complete the online assessment
If you don’t complete the online assessment the system will send you reminders by text message, asking you complete the online assessment.
If you don’t complete the online questionnaire after you’ve received these reminders, we'll try to phone you on three different days.
What to do if you don’t have internet access or cannot complete the online form
MyPreOp+ saves where you aren't required to complete the form in one go. If you can’t fill the assessment in yourself you can ask someone you trust to help, like a relative or friend.
If you don’t have internet access, let MyPreOp know by calling 020 8869 2023.
Who to contact
If you have any questions regarding your surgery please contact your consultant via the number of on your appointment letter.
Alternatively contact the switchboard on 01332 240131 and ask to speak with your consultant and they will connect you.
If you have any technical questions about MyPreOp+, you can contact the Ultramed support team, Monday to Friday from 9am to 5pm:
Email: help@ultramed.co.uk
Telephone: 020 3322 4545 (calls cost your standard rate)