Coronavirus guidance

If you think you may have symptoms of Coronavirus, follow the national guidance and self-isolate for seven days. We have Introduced a number of measures and changes to help delay the spread of the virus and maintain essential health services for those that will continue to need them during these unprecedented times. If you, or a member of your family has tested positive for Coronavirus, please find resources to aid your/their recovery on our Coronavirus - Supporting your recovery page.

External shot of A&E Royal Derby Hospital

Emergency Department, Royal Derby Hospital

To make sure we are best prepared to manage the increase in patients we expect to see for Coronavirus and to assist with social distancing, we have temporarily made some changes to the way patients are seen at Royal Derby Hospital Adult Emergency Department.  

The process for attending our Emergency Department at Royal Derby Hospital will change from 9am on 31 March 2020. All patients must first go to the Adult Emergency Department Receiving Unit, you can find a map and directions here. You will not be seen in the Emergency Department until you have first attended the Receiving Unit. This does not apply for children attending Children's Emergency Department. 

The Receiving Unit will allow us to triage patients into the correct area in one of the three separate Emergency Departments to ensure all patients receive the specialist care they need.

This includes a Minor Injuries Unit which is open from 7am until Midnight and two Emergency Departments which are open 24 hours a day.

Before attending our Emergency Department please think – is it an emergency? Emergency departments should only be used in an emergency or life-threatening situation. If you don't need emergency care, please consider one of the alternatives: In an emergency.

Please note, we currently have restrictions on visitors, so where possible only the patient should attend, unless the patient requires support under the Mental Capacity Act, assistance with communication or other essential support.
 

map


We work closely with ambulance teams from East Midlands and West Midlands Ambulance Services, and staff from other wards in the hospital, to ensure patients are seen, treated and either discharged home or admitted within four hours – the national target time for each patient.

In May 2015, we were named the national winner of the CHKS 'Excellence in A&E' award. Judges said they were “impressed by the Trust’s clear focus on patient experience and their ability to demonstrate compassionate care and good outcomes”.

Facilities

Facilities at our emergency department include:

  • the only rooftop helipad in the region
  • an advanced initial assessment area (pit stop)
  • 6 bedded resuscitation room
  • 17 bay / roomed  major area
  • 1 triage streaming room
  • 1 GP co-location triage room
  • ambulatory area with
    • assessment and procedure cubicles
    • an eye / ENT room
    • 2 procedure rooms
    • a separate sub-waiting area
    • water fountain
  • plaster room
  • 2 relatives' rooms and a bereavement bay
  • main waiting room with vending machines and water fountain
  • disabled toilets

Contact and find us

Location

Emergency Department
Uttoxeter Road
Derby
DE22 8NE

Nearest entrance: 9

Parking

Nearest car park: 4

Blue badge parking: There are 2 free parking spaces outside ED, limited to 3 hours. There is also a disabled car park under the Kings Treatment Centre.

Contact us

Telephone: 01332 783 111