ambulances


Emergency department at Royal Derby Hospital

The Emergency department at Royal Derby Hospital provides a 24-hour emergency service to adults, treating on average 400 patients each day. We also have a separate, dedicated Children's Emergency Department at Royal Derby Hospital >. 

Before attending our Emergency Department please think – is it an emergency? Emergency departments should only be used in an emergency or life-threatening situation. If you don't need emergency care, please consider alternative care when it's not an emergency >.

Where possible, only the patient should attend, unless the patient requires support under the Mental Capacity Act, assistance with communication or other essential support, due to space available in the department.

From Sunday 30 November, anyone needing urgent and emergency care at Royal Derby Hospital should go to the new Adult Emergency Department (A&E) Entrance 8, near the Emergency department drop off zone.

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After patients are triaged here, they will be directed to an appropriate urgent and emergency care service at our hospital to receive care, which may be the Urgent Treatment Centre (Blue Urgent Care), Same Day Emergency Care, our Emergency department, or another urgent care service.

Please note that you may now see body-worn video cameras being worn by designated clinical members of staff in A&E, in order to keep everyone safe in the department. Find out more about this below.

We work closely with ambulance teams from East Midlands and West Midlands Ambulance Services, and staff from other wards in the hospital, to support patients to be seen, treated and either discharged home or admitted within four hours – the national target time for each patient.

In May 2015, we were named the national winner of the CHKS 'Excellence in A&E' award. Judges said they were “impressed by the Trust’s clear focus on patient experience and their ability to demonstrate compassionate care and good outcomes”.

Use of body-worn cameras by staff in A&E

Body-worn cameras have been introduced in Royal Derby Hospital’s A&E for clinical staff to use, in order to help protect NHS colleagues and patients alike from threatening and violent behaviour.

The cameras are roughly the size of a smartphone and will only be worn by trained clinical staff to help deter hospital visitors from being aggressive – creating a safer environment for everyone in the department.

The A&E escalation manager on shift will wear the camera on their uniform in clear view, while the body-worn video will only be switched on when an individual is being violent or abusive, and only after they’ve been told that they’re about to be recorded.

In addition to hopefully preventing this type of behaviour from happening, the body-worn cameras will also help to identify and prosecute any offenders, following a sharp rise in incidents of violence and aggression against A&E staff at RDH.

The implementation of the cameras gives weight to the Trust’s firm stance that ‘this type of behaviour is unacceptable and will not be tolerated in our hospitals’.

Facilities

Facilities at our emergency department include:

  • the only rooftop helipad in the region
  • an advanced initial assessment area (pit stop)
  • 6 bedded resuscitation room
  • 17 bay / roomed  major area
  • 1 triage streaming room
  • 1 GP co-location triage room
  • ambulatory area with
    • assessment and procedure cubicles
    • an eye / ENT room
    • 2 procedure rooms
    • a separate sub-waiting area
    • water fountain
  • plaster room
  • 2 relatives' rooms and a bereavement bay
  • main waiting room with vending machines and water fountain
  • disabled toilets

Contact and find us

Location

Emergency department
Uttoxeter Road
Derby
DE22 8NE

Nearest entrance: 8


Parking

Nearest car park: 3

Blue badge parking: There are 2 free parking spaces outside Emergency department, limited to 3 hours. There is also a disabled car park under the Kings Treatment Centre.


Contact us

Telephone: 01332 783 111