Your feedback

You can leave feedback about your experience at our hospitals by contacting our Patient Advice and Liaison Service (PALS) >, or by leaving feedback online.

Care Opinion

Care Opinion is an independent service that allows you to share your experience of UK health and care services, both good and bad. 

Visit the Care Opinion website (opens in new window) >

Adult services

Feedback on any adult services (opens in new window) > including Inpatients, Outpatients, Maternity and Emergency Departments.

Childrens services

Feedback on any children’s services (opens in new window) > including Inpatients, Outpatients and Emergency Departments.

Telephone/video appointments

Feedback on an adult services phone or videocall (opens in new window) >

Feedback on a children's services phone or videocall (opens in new window) >

NHS website

The NHS website gives you an opportunity to see previous reviews from patients related to our hospitals and services, as well as provide feedback of your own.
 

Why not nominate our staff or service for an award?

Each year we receive many thanks from people who have been cared for by our staff. It gives our staff a great sense of satisfaction and a morale boost.

Did you know that you can nominate staff or a team for an employee recognition award for exceptional care or service?

If you would like to nominate an employee or team for an award, please email uhdb.employeeawards@nhs.net and we will consider your nomination, as part of our work to ensure our staff feel valued and recognised.