Always call 999 if someone is seriously ill or injured and their life is at risk. A call operator will advise you on what will happen next.
Examples of medical emergencies include (but are not limited to):
To get help near you visit the NHS 111 Online page (opens in new window) > which can answer questions about your main symptom, help you find out when and where to get help, and be contacted by a nurse if needed.
Emergency departments should only be used in an emergency or life-threatening situation. If you don't need emergency care, please consider one of the alternatives below.
If you have an urgent but non life-threatening medical concern, you can get advice from a fully trained adviser by calling NHS 111.
NHS 111 is available 24/7 and is free.
The adviser will ask you questions to assess your symptoms and direct you to the right medical care, which can include:
A walk-in centre can give you advice and treatment for minor injuries and ailments. You don't need an appointment and anyone can use the service - including those who are not registered with a GP. They are open later in the evenings and at weekends when your usual GP surgery may be closed.
We have minor injuries units in Tamworth and Lichfield. You don't need an appointment and you will be seen by a nurse. Waiting times are variable.
If you have an illness or injury that requires urgent attention, you can go to the Derby Urgent Care Centre. You don't need to book an appointment.
Please note that the centre cannot help with:
Monday to Sunday: 8am - 8pm, 365 days a year
Florence Nightingale Community Hospital
Telephone: 01332 224 700
When you are unwell but you do not need urgent medical attention, you should make arrangements to see your GP.
Alternatively, if you have an urgent medical matter, you can visit a walk-in centre or minor injuries unit.
A pharmacist can give advice on a minor injuries or illnesses, such as infections, cold and flu, travel advice and rashes. They can also prescribe certain medicines including emergency contraception, flu vaccines and emergency supplies of your regular prescriptions.
They often have a private consultation room if you need to talk to them in confidence.