Coronavirus guidance

If you think you may have symptoms of Coronavirus >, follow the national guidance and self-isolate for 10 days. Please see our information on Coronavirus and changes to our normal services >. If you, or a member of your family has tested positive for Coronavirus, please find resources to aid your/their recovery on our Coronavirus - Supporting your recovery > page.

Accessibility statement

Our site aims to meet the standards of World Wide Web Consortium's (W3C's) Web Accessibility Guidelines to Level AA and we are committed to further improving accessibility.

To help us identify user accessibility issues, and to further improve our website's accessibility, we commissioned an independent accessibility audit of content on 14 September 2020. We are working to address the issues that this report has highlighted.

If you encounter any accessibility issues with this website, please let us know at We cannot guarantee the accessibility of third party websites, documents and multimedia content that we may link to.

Assistive software

We use Browsealoud >, a piece of software that adds speech and reading to websites to help people with Dyslexia, Low Literacy, and those with mild visual impairments.

browsealoud icon Click on the Browsealoud icon to reveal the browsealoud toolbar (top right on a desktop, bottom right on a mobile phone).

hand button  Starts reading the page out loud

play button icon  Starts reading the selected text or reads from the top of the page

globe button icon  Provides written and spoken translations in multiple languages

mp3 button  Converts selected text into an MP3

tinted mask icon  Blocks distractions on screen with  tinted mask

enlarge text button  Enlarges text and reads it out loud

remove clutter icon  Removes clutter from the screen, displaying only the text

wheel icon  Customises options to suit individual needs or preferences

question mark  Shows a simple help page that explains what the browsealoud toolbar does

Text size

How do you change the font size used on the website?

You can visit AbilityNet, their website explains to users how to make text larger on your computer >.

Text colour

How do you change the font colours used on the website?

You can change your contrast colours using the buttons at the top of this website on a desktop or laptop.

Contrast buttons

Alternatively, to ignore font and background colours in Internet Explorer on a PC, choose Internet options from the Tools menu at the top of the window. On the general tab of the window that appears, click the Accessibility button. This takes you to a menu where you can choose to ignore the way the page is formatted. To set your colour and font preferences, return to the Internet options menu and use the Colours and Fonts buttons.


*We are aware that we have a small number of text links on our website that are meaningless when read out of context. We are working to rectify this issue.

Keyboard navigation

How do I navigate the site without a keyboard?

Use your arrow keys to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.

PDF accessibility

We try to make sure that PDF documents are as accessible as possible.  If you are having problems accessing a particular document, please let us know at

*We are aware that a number of our Patient Information leaflets are currently unreadable with Browsealoud (screen reader). We are working to rectify this issue.

Is there anything I can do to make PDF documents more accessible?

Useful information about services to make Acrobat documents more accessible is provided on Adobe’s website.

Further information can be found on Adobe pages on accessibility.

Downloading documents

What formats are downloadable documents provided in?

Downloadable documents on the UHDB Trust site are provided in a variety of formats. The most common are PDF, Word and Excel. If you require a document in an alternative format, please contact us at

What if I don’t have the software to open the document?

Most computers already have the software to open these document formats. If you do not have Adobe Acrobat Reader (for reading PDFs), it is available from the Adobe site.

How do I save documents to my computer?

If you have a PC, right-click on the link to the document. If you use a Macintosh, hold down the mouse button over the link. In both cases, a popup menu will then appear. Scroll down the menu and click on ‘Save target as’. You will then be asked to choose a folder on your computer where you can save the document.

Some browsers such as Firefox and Chrome automatically download documents to your computer when you open them.

Video accessibility

Our videos should be accompanied by closed captions. If you are interested in one that is not, please get in touch and let us know:

*We are aware that a small number of our videos do not currently have sub titled captions. We are working to rectify this issue.