
The complaints team are currently in the process of improving some of it's processes in line with the new updated NHS Complaints Standards. We apologise if you experience any delays in some of our current processes while this work is being undertaken.
An advocate, independent of the NHS, can help you with your complaint by providing free support at any stage of the process by:
Advocates may be contacted as follows:
The Parliamentary and Health Service Ombudsman role in British Sign Language
This video was produced by Parliamentary and Health Service Ombudsman.
Tips on making a complaint to the NHS in England
This video was produced by Parliamentary and Health Service Ombudsman.