Coronavirus guidance

Restrictions remain in place and inside all of our hospitals you still need to wear a mask, wash your hands and follow social distancing. Please see information for visitors > before you plan on visiting.


As you will be aware the NHS is facing significant challenges with regard to the coronavirus, which may, unfortunately, impact on our ability to investigate and respond to your complaint within our usual timescales of 25/40 working days.

Due to the need to adhere to national social distancing measures at present we are unable to offer face-to-face local resolution meetings. However, as an alternative, we are able to offer virtual meetings via Teams.