Introducing Ozzy: UHDB's furry friend and Pets as Therapy dog
The benefits of having a furry companion around are undeniable, and Ozzy, one of our Pets as Therapy (PAT) dogs, proves it every day.
This lovable, calm pooch has been visiting our hospital sites with his owner, Veronica 'Ronnie' Crawshaw, since October 2022 - spreading happiness and positivity among staff, patients, and visitors.
A six-year-old cockapoo, Ozzy brings smiles to many faces, visiting many different wards and departments to provide companionship, relaxation, and emotional support for patients and staff alike.
PAT animals such as Ozzy have a significant positive impact on patients, particularly those in our care who may be feeling anxious or overwhelmed as they await or recover from treatment. Ozzy has provided comfort to people of all ages, from those awaiting paediatric care as well as our elderly patients.
The impact of their work is such that, as part of this year's Patient Experience Week (which ran from 24-28 April 2023), Ronnie and Ozzy were voted as winners of our Patient Experience Champion of the Year Award by colleagues across the Trust. 
Ronnie explained that she had seen the opportunity advertised, and that her love of people and the hospital environment, along with Ozzy's calm nature, made them the perfect PAT duo, saying:
"I had options to go to schools or care homes with Ozzy, but I just knew how much impact he would have on patients here, and with our staff. I just thought - what a lovely way to spend time volunteering, and to make a difference. Lots of us wish we could bring our dogs to work with us - so I feel very fortunate that I'm able to do this!
"Ozzy really enjoys seeing everyone here - when I get his little PAT bandana, he always gets excited and knows what his day is going to involve. He loves the fuss and the attention, as you'd expect!"
It's not just Ozzy who benefits from the attention he receives. For many patients, the opportunity to cuddle, play or just be with with Ozzy when he visits their area can be particularly powerful in enhancing their stays and wellbeing whilst in hospital.
"I think we sometimes take the luxuries that we have at home for granted, including the pets that we have and the comfort they can provide, so when patients see him it really does brighten their day. For example, with our dementia patients, sometimes when they see Ozzy this can trigger a lot of memories for them - and they will start talking about a dog they had many, many years ago and that is so rewarding for everybody here."
We are so grateful to have Ozzy and Ronnie as part of our #TeamUHDB family, and their dedication to provide comfort and joy for all at our hospital sites. Ozzy's playful and friendly personality, wagging tail, and innate ability to read people's emotions help us go above and beyond for our patients - and our staff - to ensure their experience is as positive as possible.
Whether someone needs a hug, or a friendly paw to shake - Ozzy is always there to provide support in his own unique way. If you happen to see Ronnie and Ozzy at one of our sites soon, please do say hello!
