New A&E entrance for Queen's Hospital Burton
The patient entrance for A&E at Queen's Hospital Burton has moved today (Thursday 4 December) as a new waiting room has opened for patients who need emergency care.
The waiting room is a new grey building attached to the main A&E, and the patient entrance door is located after the rainbow canopy, clearly signposted as 'A&E Entrance'.
It is part of wider changes to A&E at Burton to create a larger environment to meet the growing demand for emergency care.
Dr Venkata Thungala, Emergency Medicine Consultant and Assistant Clinical Director for Emergency Medicine at QHB, said: "Demand is rising and on average we care for 7,000 patients every month inside our A&E at Burton. This investment, and the improvements we have made, will help our dedicated emergency teams to better support our communities this winter and beyond.
"While the area is new, the guidance remains the same - A&E is for serious and life threatening emergencies only, so if you have a minor illness or injury, please consider which other NHS services can support you, because you will always be seen quicker through services like an Urgent Treatment Centre or Minor Injury Unit than in a busy A&E."
The old blood clinic, which was being used as a temporary A&E waiting room, will continue to be used for patient care but the blood clinic will remain in its current location near the treatment centre >.
If you have a minor illness or injury, you will always be seen quicker at an Urgent Treatment Centre or Minor Injuries Unit than a busy A&E. Please choose the right NHS service if you need support:
- Pharmacy: Speak to a pharmacist for advice on minor illnesses and to see if you need to see a doctor.
- NHS 111: Use NHS 111 > online or by phone for urgent, non-emergency medical advice.
- GP: Book an appointment with your GP for advice and treatment of most illnesses.
- Urgent Treatment Centres and Minor Injury Units: We have a Minor Injuries Unit in Lichfield, and Tamworth, who can support with broken bones, sprains, minor infections, cuts and more, and you will always be seen faster at an Urgent Treatment Centre or Minor Injuries Unit than a busy A&E.
- Emergency Department (A&E): Visit A&E or call 999 if you are suffering with symptoms of life-threatening or serious conditions, such as heart attacks and strokes.