Visiting guidance

Restrictions remain in place and inside all of our hospitals you still need to wear a mask. Please see information for visitors > before you plan on visiting.

Making a Difference Winners

alt=

Staff Nurse Kev thanked for providing reassurance to nervous patients receiving the vaccine

Of all the people who have had their COVID-19 vaccination across Derbyshire and Staffordshire so far, thousands have first had to overcome a crippling fear of needles.

One UHDB colleague who is going the extra mile to support those that are scared is Staff Nurse, Kev Orme who has been working shifts in our Royal Derby Hospital Vaccination Hub.

Kev, who has worked at the Trust for over ten years, was nominated by a colleague when he supported her and her husband with their needle phobia and hidden disability whilst getting their vaccines.

Part of the nomination read: “Kevin treated us with kindness, empathy and compassion when we had our first Covid vaccine.

“Kevin explained every detail to put us at ease as he could clearly see my husband was struggling with his needle phobia and I with my Hidden Disability.

“Kevin really did make a big difference to our experience, he even told us that it was really commendable what we were doling, which made us feel that we were doing the right thing and felt safe."

Dr Magnus Harrison chose Kev to receive his monthly CEO Making a Difference Award for the exceptional care and support that he had provided to those that were fearful of the vaccine.

Upon receiving the award, Kev said: “Being involved in the vaccine roll out has been a real honour for me. Making sure that staff and patients felt supported in their choice was really important as I was protecting my colleagues and our communities from something that had a profound effect on us all.

“The fact that I was able to play a part in making this colleague and her husband feel protected and reassured made me feel really valued as a nurse”

There is a vaccine available for every adult aged 18 and over across the UK, even if you have previously declined and have changed your mind. To book your vaccination click here or call 119.

If you know a UHDB member of staff or team who should be recognised for their exceptional work, you can nominate them for a monthly Making a Difference Award by emailing uhdb.employeeawards@nhs.net.

alt=

Jo, Macmillan Support Assistant praised for providing exceptional care to patients living with cancer

A member of the Cancer Services team at Royal Derby Hospital has been praised by our Interim Chief Executive for going above and beyond to support patients living with cancer.

After our Macmillan Centre manager retired in December, Macmillan Information & Support Assistant, Jo Reid, has kept the centre going all this time with minimal support from her senior colleagues.

Colleagues said: “Jo was obviously anxious about being able to support patients who attend the information centre but has shown herself to be a capable and competent member of the team. Jo has worked tirelessly to make sure that patient care and guidance did not suffer despite having reduced clinical input into the centre.

“Jo has maintained an excellent service for patients and supported the centre volunteers since the beginning of the year.”

Dr Magnus Harrison, Interim Chief Executive at UHDB recognised the exceptional work of Jo and wanted her to be recognised with his March CEO Making a Difference Award. He said: “Jo has shown a compassion and understanding of patients’ needs when they attend the centre for information or support. You can see from the nomination that Jo is an invaluable member of the team and patients clearly benefit from her passion, enthusiasm and dedication in her role supporting patients living with cancer.”

Jo was presented with the award as a surprise. She said: “I feel really honoured to be part of the Macmillan family and to presented with this award, but really I am just doing my job, I haven’t done anything special, just be there for the patients and support them when they need it.”

If you know a UHDB member of staff or team who should be recognised for their exceptional work, you can nominate them for a monthly Making a Difference Award by emailing uhdb.employeeawards@nhs.net.

alt=

Jemma presented with Excellent Employee award for raising the profile of working carers across UHDB

A colleague has received a special award to recognise the support she provides to a network of carers across Team UHDB.

Jemma Walker, Clinical Educator and Co-Chair & Founder of the UHDB Carers Network was presented with the Trust’s Excellent Employee Award after being nominated by a colleague who praised her for creating a space to share experiences and raise the profile of working carers across University Hospitals of Derby and Burton.

Jemma said: “I’m very passionate about carers. As a carer, I go above and beyond in my job because I always think if that patient was my son, I’d want someone to be giving him that high level of care.”

Sharon Martin, Chief Operating Officer and Barbara Day, Head of Professional & Practice Development at UHDB, presented the award to Jemma as a surprise. Upon receiving the award, Jemma said: “I’m really shocked. I’m really pleased that carers have been recognised within the trust, I’ve had some difficult times working and being a carer, I’ve had a few times where I didn’t think I could do both, but I’m in a really good team and I just want to help everybody else.”  

A colleague of Jemma’s, Claire Birds-Whittick said: “Jemma’s son has been poorly lately and she still comes into work after looking after him, to then look after everyone else, she’s amazing.”

Throughout her time as Co-Chair of the UHDB Carers Network, Jemma has also been working on the development of the UHDB carers passport which will further enhance the support the Trust is able to offer to working carers.

As well as her day-to-day job, Jemma works tirelessly continues to develop the Trust’s approach for carers, ensuring that their voice is heard and they are supported on all occasions to balance life both at work and at home.

Part of Jemma’s nomination read: “Jemma has bravely shared her carers story by attending TDG to share her story. She also reverse mentors a UHDB divisional director sharing the challenges and barriers she’s overcome as a working carer- in order to raise the profile of carers at UHDB.

“Jemma always actively listens, acts compassionately and works with others to find realistic solutions for their role and home responsibilities.   She’s a true UHDB hero!”

Jemma said: “I’m very passionate about carers. As a carer, I go above and beyond in my job because I always think if that patient was my son, I’d want someone to be giving him that high level of care.”

If you would like to nominate a colleague or team for a Monthly Making a Difference Award, please let us know.

There are four monthly Making a Difference Awards categories:

  • Chief Executive Award – chosen by our CEO
  • Patient Hero Award – nominated by patients
  • Team UHDB Award – you can nominate your team or another team
  • Excellent Employee Award – you can nominate your colleagues

You can send a 300 word nomination, along with the name of the team or individual, their job title and where they work, to: uhdb.employeeawards@nhs.net.

alt=

Royal Derby Security Team recognised by colleagues in our Children’s Hospital for providing ‘Exceptional Care Together’

The Security Team at Royal Derby Hospital have been praised by multiple colleagues across the Trust for their work with a young patient on our Children’s Ward.

Our security staff across UHDB do so much more than just making sure our sites are accessible and safe for patients, staff and visitors. They are also trained to provide support to patients who are distressed and need additional support when in hospital.

On this particular occasion, the team were nominated for supporting a long-term patient on one of our children’s wards.

Part of the nomination, submitted by a colleague working on the Children’s Ward, read: “The security team supported us at many stages of this patients’ care. The young person was with us all over the Christmas period before being discharged to another hospital.

“The way that security approached this situation was exemplary. They showed genuine care and compassion for the young person and took time to get to know them and the things that they enjoyed.

“They were familiar with the patients care plan that detailed their interests and would spend time engaging them in the things that they liked to talk about. The team had lots of laughs with the patient and if they had time, would often spend time playing their Nintendo switch, as they knew that this was a high-risk time for the patient to be distressed and they required distraction.

“The team really did everything they could to lessen the distress of the patient and minimise any emotional trauma.  The Security Team also provided support to the staff – nothing was ever too much trouble for them.”

Steve Dakin, Security Manager at University Hospitals of Derby and Burton, said: “I am extremely proud of the team for the way in which they have handled some very tricky situations with care and professionalism.

“This case in particular was a very difficult one for the security officers to be involved in.

“To see them in action with this particular patient was touching and emphasises the team’s ability to adapt to any given situation. Any call involving children and the requirement for security intervention is always a difficult thing to deal with.

“Holding their hand, distracting them with jokes to make them laugh and playing their games to take their mind of what is happening. Reducing and eliminating the need to act further by using their personalities and exceptional de-escalation tactics.

“I genuinely believe that they have made a difference to many lives with the way they work. They are an amazing team in a skilled role and are often the unsung heroes within the hospitals. It’s great to see them get the recognition they deserve.

“Having witnessed the care, empathy and compassion they showed this patient, made me think of my own children and whether I would be happy with how the team are assisting with their care. Without doubt the answer is yes.”

Paul Brooks said “You have to do some really difficult tasks as part of your role, but I don’t think there has been anything more difficult than what you have been doing up in our Children’s Hospital over the past couple of months supporting them all up there,

“It’s not just doing the job, its how you do the job and you have made such a difference to this young person’s life that might actually shape their life for the rest of their life

“You guys are more than just a security guard; you are the people here that make a real difference to people in really difficult circumstances.

“I’m so proud of you as a team, I always am, but especially on days like this when I get to come down and hand over an award to recognise you for the work you have done.”

If you would like to nominate a colleague or team for a Monthly Making a Difference Award, please let us know.

There are four monthly Making a Difference Awards categories:

  • Chief Executive Award – chosen by our Chief Executive
  • Patient Hero Award – nominated by patients
  • Team UHDB Award – you can nominate your team or another team
  • Excellent Employee Award – you can nominate your colleagues

You can send a 300 word nomination, along with the name of the team or individual, their job title and where they work, to: uhdb.employeeawards@nhs.net.

 

 

alt=

Exceptional Leader, Sarah, praised by colleague for support she offered during difficult time

The fantastic lengths a Royal Derby Hospital colleague went to in order to help and support a colleague have been recognised by our Interim Chief Executive, Dr Magnus Harrison, with his first ever Chief Executive Award.

Sarah Moss, Deputy General Manager in Trauma and Orthopaedics at Royal Derby Hospital, went above and beyond to support a colleague who was off sick and going through a difficult time after one of their parents passed away.

Part of Sarah’s nomination read: “I‘d really like Sarah to know how much her emails have helped whilst I’ve been off sick, especially when times felt extremely challenging, at home. It’s been great to be able to return to work with the much-needed support. 

“I’ve now managed to return to work but my manager, Sarah Moss, has been extremely supportive during my absence, I just hope she realises that it’s made the last 6 months more manageable.”

Upon receiving the award, which was presented by Dr Magnus Harrison, Sarah said: “I was only doing my job – I really didn’t do anything more than that! This colleague is the real winner, they have been through so much and I’m so proud of them that they have now made it back into work after such a tough time away.”

Dr Magnus Harrison said: “Of course you deserve this, Sarah! This nomination exemplifies everything that we are at UHDB – Openness, Excellence and Compassion. Thank you for being such an exceptional leader and supporting this colleague throughout this time – its my pleasure to present you with my first ever Chief Exec Making a Difference Award.”

Colleagues have said that Sarah always goes above and beyond and is always supporting her staff in whichever way she can.

If you know a UHDB member of staff or team who should be recognised for their exceptional work, you can nominate them for a monthly Making a Difference Award by emailing uhdb.employeeawards@nhs.net

Older articles