Where do I go if Pride Pharmacy is shut?
If Pride Pharmacy is closed, and you can't wait until Pride Pharmacy re-opens to collect your medication, take your prescription to the pharmacy on Level 1, within the Women's and Children's department.
What is the pharmacy on Level 1, within the Women's and Children's department?
This pharmacy provides a day-case, outpatient, and inpatient dispensing service.
A small number of outpatient prescriptions are dispensed, however, this is only for outpatient clinics that use blue prescriptions.
Why can't I be given a prescription that I can take to my local pharmacy?
Most prescriptions for our patients can currently only be dispensed by Pride Pharmacy, or the pharmacy on Level 1.
However, UHDB is expected to go live with Nervecentre, the biggest digital transformation ever to have happened at the Trust, supporting its analogue to digital work.
Nervecentre will digitalise processes and bring all UHDB hospitals onto a single electronic patient record (EPR) system. When this is in place, UHDB will be able to explore, with community pharmacists, opportunities to send some prescriptions directly to a patient's local pharmacy, making it more convenient for them to collect.
Why is my prescription only dispensed when I arrive at Pride Pharmacy?
Prescriptions sent electronically from clinics to Pride pharmacy will not be dispensed until you arrive or make contact with Pride Pharmacy. This is to ensure that prescriptions are dispensed for patients that are waiting, and to avoid the unnecessary dispensing of uncollected prescriptions.