Queen’s Hospital Burton’s Fracture Clinic team have been lauded for the “creativity and ingenuity” they’ve shown to enable them to continue to be there for our communities throughout the pandemic.
The team have really risen to the challenge of Covid-19 and taken the initiative by completely changing they work – to support both our patients and colleagues by lessening the pressures on other services at UHDB.
Whilst still continuing to care for patients diagnosed with a fracture after visiting A&E, part of the Fracture Clinic has also been converted into a mini-minor injuries unit, to help lessen the load on the emergency department and reduce unnecessary trips to hospital.
By running a triage service within the Fracture Clinic, colleagues have been able to diagnose minor injuries in the clinics and reduce patient travel within the hospital by directing patients to the right service for them, be that physiotherapy, hand therapy, or another NHS service.
On top of this, the team have adapted well to the limitations of Covid-19, by carrying out virtual clinics with patients and also using MS Teams to co-ordinate their clinical activity with colleagues at our minor injuries units at Samuel Johnson and Sir Robert Peel Community Hospitals.
In recognition for their tireless efforts, Chief Executive Gavin Boyle selected the team as the latest winner of UHDB’s CEO Award – insisting that he was “completely bowled over by their creativity and ingenuity”.
Receiving the award, sister Karen Mayne said: “Thank you very much for nominating us. I just want to thank the whole team. It’s been a very difficult time for everybody but we’ve all worked hard together to be there for our patients. We’ve moved mountains but hopefully we’re out through the other side now.”
Mr Christos Kitsis, Consultant Hand Surgeon, added: “This is because of all of the hard work of the team. We wanted to keep our patients and our staff safe and to keep the service going through the pandemic, so I think it’s worked out well.”
Dr Magnus Harrison, Executive Medical Director and Deputy CEO at UHDB, presented the team with their well-deserved Making a Difference Award.
He said: “This CEO Award is for all of the hard work the Fracture Clinic team has done over the last 12 months. You’ve changed absolutely everything, allowed our A&E to de-compress, and then beyond that, you’ve done some fantastic quality improvement work around the way you provide Fracture Clinic, both virtually and face-to-face. This award is just to say really, really well done and keep up the good work!”