Adult Emergency Department and other services moving at Royal Derby Hospital
The patient entrance for the Adult Emergency Department at Royal Derby Hospital is moving, alongside other service relocations happening at the hospital, to expand the space we have to care for emergency patients.
Between Saturday 29 November to Sunday 30 November, other departments including Medical Same Day Emergency Care (mSDEC), Blue Urgent Care and Discharge Assessment Unit are moving to allow the Emergency Department to expand the space available to care for patients.
If you are coming to Royal Derby Hospital for any of the following departments, we have shared helpful information below on how to find our services:
- Adult Emergency Department (A&E)
- Medical Same Day Emergency Care
- Urgent Treatment Centre (also known as Blue Urgent Care)
- Discharge Assessment Unit (DAU)
All departments will be clearly signposted and if you need support with accessing the new locations, please talk to a member of staff as we have wheelchairs, and a volunteer buggy service to help patients and visitors.
View or download the updated Royal Derby Hospital map [pdf] >
For adult urgent and emergency care
From Sunday 30 November, anyone needing urgent and emergency care at Royal Derby Hospital should go to the new Adult Emergency Department (A&E) entrance 8, near the Emergency Department drop off zone.
After patients are triaged here, they will be directed to an appropriate urgent and emergency care service at our hospital to receive care.
For Medical Same Day Emergency Care
From Saturday 29 November, our Medical Same Day Emergency Care department will move to the Adult Emergency Department, accessed via the new Adult Emergency Department main reception. Patients and visitors should go to the new Adult Emergency Department (A&E) entrance 8, near the Emergency Department drop off zone (see map above).
For Urgent Treatment Centre (also known as Blue Urgent Care)
From Sunday 30 November, all walk-in patients should initially go to the new Adult Emergency Department (A&E) entrance 8, near the Emergency Department drop off zone. After being seen by our clinical team, patients may be directed to Blue Urgent Care.
Only patients with appointments booked through NHS 111, should go directly to Blue Urgent Care on Level 1 by following the 'Blue Urgent Care' signs from any Royal Derby entrance. The closest car park is car park 2, or our new multi-storey car park on car park 6 has nearly 900 spaces.
For Discharge Assessment Unit (DAU)
Some patients ready to be discharged are cared for in our Discharge Assessment Unit. From Saturday 29 November, this will be in Ward 102, a stand-alone modular building near the front entrance of the hospital, and close to the main entrance drop-off area.
Orthopaedic Elective Clinic has already moved
Some of the Trauma and Orthopaedic Outpatient clinics at Royal Derby Hospital have already moved. If you have an appointment for the Orthopaedic Elective Clinic, please visit the new location which is at the front of the hospital, with a direct entry door inside car park 8. Find out more information about the Orthopaedics Elective Clinic relocation on our website > .
We know that throughout winter, more members of our community need access to our urgent and emergency care services, such as the Emergency Department. These temporary department relocations, expected to be in place for 18 months, will create more space in our Emergency Department, to allow us to best care for patients.
Throughout winter, our communities can help by using NHS resources wisely:
- Pharmacy: Speak to a pharmacist for advice on minor illnesses and to see if you need to see a doctor.
- NHS 111: Use NHS 111 > online or by phone for urgent, non-emergency medical advice.
- GP: Book an appointment with your GP for advice and treatment of most illnesses.
- Urgent Treatment Centres and Minor Injury Units: for a minor injury or illness, such as broken bones, sprains, minor infections, cuts and more, you will always be seen faster at an Urgent Treatment Centre or Minor Injuries Unit than a busy A&E. You can find more information, including live waiting times, for these centres on our website here >.
- Emergency Department (A&E): Visit A&E or call 999 if you are suffering with symptoms of life-threatening or serious conditions, such as heart attacks and strokes.