Electronic Assistive Technology Service

The Electronic Assistive Technology (EAT) service helps those with complex disabilities to control appliances, giving them and their carers more independence and comfort.

Environmental control systems are installed into the home which can be operated through a variety of means, including direct touch, switches, voice activation and eye gaze. These systems allow users to access:

  • entertainment devices such as televisions, sound systems and computers
  • methods of communication such as telephones, intercoms, and ways to output speech
  • pagers, alarms, door release mechanisms and other security measures
  • home comforts such as radio controlled radiator valves, infrared light switches, curtain and blind control etc

The service covers Nottinghamshire and Derbyshire (except Bassetlaw).  

Who is eligible for the service?

The following criteria is taken from our service contract with NHS England. This inclusion / exclusion criteria also applies to computer access provision.

Environmental controls provision will be given to those who  

  • demonstrate profound and complex physical disability - for example, they can't operate standard controls at home
  • have cognitive and physical ability to operate envionmental controls equipment consistently
  • demonstrate a sustained motivation to use the equipment.  
  • require multiple control functions integrated into a single means of access    

Where individuals have a variable condition (eg a progressive neurological condition), the above criteria can be applied with regard to the person’s anticipated needs and abilities within a clinically appropriate time period. Referrals can be accepted on this basis.  

Environmental controls provision can not be given

  • where non-specialist solutions to the identified needs of the patient are available and appropriate for the individual
  • if the individual patient does not have the cognitive ability or motivation to learn to operate the electronic controls equipment
  • if provision of equipment is inappropriate due to social, environmental or other circumstances
  • where the need is primarily for an educational or work-related requirement. This type of referral will be sent to relevant agencies for assessment and provision. We will collaborate with these agencies where required.

Scope of equipment provided

Certain aspects of the potential provision are outside the funding remit of the Electronic Assistive Technology service and require referral for funding and provision by other agencies. These include:  

  • minor adaptations such as:
    • door, window and curtain openers (including replacement door locking mechanisms)
    • building adaptations
    • electrical, joinery or carpentry adaptations  
  • equipment for monitoring and health needs, such as:
    • telecare equipment
    • telehealth equipment
    • telerehabilitation equipment
  • page turners  

Making a referral

We accept referrals from GPs, allied health professionals and social services.

Referals can be made by email: dhft.eat@nhs.net

Please include the following:

  • Referrer's details:
    • name
    • occupation
    • contact details
  • Patient's details:
    • name 
    • diagnosis
    • date of birth
    • NHS number
    • hospital number
    • home address
    • telephone number
    • preferred contact
    • next of kin
  • Reason for referral (objectives)
  • Brief clinical history
  • Contact details for relevant carers (eg social workers, occupational therapists)

Contact and find us


London Road Community Hospital
Electronic Assistive Technology Service
London Road 

Telephone: 01332 254 980

Email: dhft.eat@nhs.net