Coronavirus guidance

Restrictions remain in place and inside all of our hospitals you still need to wear a mask, wash your hands and follow social distancing. Please see information for visitors > before you plan on visiting.

Audiology service changes during coronavirus

Royal Derby Hospital and Florence Nightingale Community Hospital

During the government's first lockdown the services for routine care and appointments were suspended. Since July 2020 we have resumed a reduced service to ensure social distance is maintained for staff and patients.

This incorporates all of our diagnostic and therapy services, however the changes that have been applied may mean that initial phone or video call contact is made to take a detailed history to reduce the amount of time spent in the hospital. Other changes are around posting out hearing aids and a postal repair service if you do not want to attend the hospital. Newer hearing aid technology also means that we are able to remotely fit and fine tune your hearing aids through an app, avoiding the necessity of physical attendance to the hospital.

A domiciliary service has also resumed.

Some of the satellite clinics are also starting to resume  activity, including Ilkeston Community Hospital, Heanor Memorial Hospital, Ashbourne Hospital and Alfreton health centre, please call to book and specify what location you would prefer to be seen at.

If you or a member of your household have tested positive, or are showing symptoms of COVID-19, please make this clear when booking.


Queen's Hospital Burton

During the government’s national lockdown, there was a significant disruption to routine care and appointments. Audiology services at Queens Hospital Burton are now gradually resuming. The resumption of services is however reduced, to comply with social distancing guidelines.

All our diagnostic and therapy services have been reinstated, with some changes in the way in which we work. The changes that have been applied may mean that an initial phone or video call contact is made to take a detailed history to reduce the amount of time spent in the hospital.

We also offer a variety of options to complement our face to face repair service. All information on how to access the service for repairs, tubing and batteries can be found at Audiology at Queen's Hospital Burton >

The drop in repair service has been cancelled. This has been replaced with booked repair slots.

A domiciliary service has now resumed.

If you or a member of your household have tested positive, or are showing symptoms of COVID-19, please make this clear when booking.