Coronavirus guidance

If you think you may have symptoms of coronavirus (opens in new window) >, follow the national guidance and self-isolate for 10 days. Please see our information for visitors > before you plan on visiting one of our hospitals. If you, or a member of your family has tested positive for coronavirus, please find resources to aid your/their recovery on our supporting your recovery from coronavirus > page.

Audiology service changes during Coronavirus

Royal Derby Hospital and London Road Community Hospital

During the government's first lockdown the services for routine care and appointments were suspended. Since July 2020 we have resumed a reduced service to ensure social distance is maintained for staff and patients.

This incorporates all of our diagnostic and therapy services, however the changes that have been applied may mean that initial phone or video call contact is made to take a detailed history to reduce the amount of time spent in the hospital. Other changes are around posting out hearing aids and a postal repair service if you do not want to attend the hospital. Newer hearing aid technology also means that we are able to remotely fit and fine tune your hearing aids through an app, avoiding the necessity of physical attendance to the hospital.

A domiciliary service has also resumed.

Some of the satellite clinics are also starting to resume  activity, including Ilkeston Community Hospital, Heanor Memorial Hospital, Ashbourne Hospital and Alfreton health centre, please call to book and specify what location you would prefer to be seen at.

If you or a member of your household have tested positive, or are showing symptoms of COVID-19, please make this clear when booking.