Children's Hearing Services Working Groups (CHSWG)

Our Children's Hearing Services Working Groups (CHSWG) in Derby and Burton are multi-disciplinary groups that help children with hearing problems.

Contact details for your local CHSWG

Lisa Thompson
Senior Paediatric Audiologist and CHSWG Chair

Telephone: 01332 785663

Sue Drummond
CHSWG Vice Chair

Telephone: 07812300279

Get involved

We want to keep the views of deaf children, young people and their families at the centre of what we do. You are an expert by experience. Please join us and share your views.

Why it’s important for families of deaf children and young people to get involved

With the right support there’s no reason why a deaf child can’t achieve as much as a hearing child.

Government figures show that deaf children are likely to fall a whole grade behind their peers in their GCSEs in England (Department of Education, 2021).

Deaf children’s entitlement to communicate and be communicated with is fundamental to their development, progress and wellbeing (Ofsted 2021).

Parents are experts by experience. Tell local services what you need, to be able to make decisions that are right for your child/young person.

When and Where?

We meet approximately 5 times a year, usually online, making it easier for parents and professionals to attend. If we meet in person, we make sure it isn’t a barrier to parents being there.

Join other parents at an online Parents and Partners workshop run by the National Deaf Children’s Society, to find out more about CHSWG and the support that is available, or email and one of our team will get in touch.

Derby CHSWG Group Members

Children’s Audiology Department

Offers a comprehensive hearing assessment and rehabilitation service to detect, manage and monitor hearing loss in children from birth to 18 years of age.

Telephone: 01332 785 663


Visit our children's audiology page >

Speech and Language Therapy

Speech and language therapists work with parents and other professionals to support children to develop and improve their communication skills.

Speech and Language Therapy Head Office:

Babington Hospital,
Derby Road,
DE56 1WH

Telephone: 01773 525079

Visit the Derbyshire Community Health Services speech and language therapy website (opens in new window) >

Nottingham Auditory Implant Programme (NAIP)

NAIP provides cochlear implant operations and ongoing outreach support to children. We provide support within a variety of educational placements and support within the home.

Telephone: 01159 485 533,  01159 48 5 565 ,  01159 48549
Minicom: 01159 485 560
Mobile text: 07967 190 003


Specialist Teaching and Psychology Service - Hearing Impairment Team, Derby City (STePS HA)

Offers support and advice to hearing impaired children in homes, nursery and school settings to optimise their education.

Telephone: 01332 641 400

Visit the Specialist Teaching and Psychology Service (STePS) website (opens in new window) >

Derbyshire Sensory and Physical Support Service – Hearing Impairment Team - Derbyshire

Provide support and advice to school, pre-school settings and family homes for all children with a hearing impairment.

Telephone: 01332 833 958


Guidance for parents and carers about help in school for deaf or hearing impaired children (opens in new window) >

Social Care – Derby City council Social Care for families with deaf children

Specialist social work support to families with deaf children, including children with additional needs.

Telephone: Team Clerk: 01332 640 713

Minicom: 01332 344 358

Mobile text only: SMS 07860 020 207


National Deaf Children's Society (NDCS)

They offer free information and support to families with deaf children. They provide free publications, web forums and a freephone helpline and specialist advisers to support families and deaf children. They also run activities and events where deaf children and young people can learn a few skills, gain confidence and meet other deaf children.

NDCS Freephone Helpline: 0808 800 8880 (voice and text)


Visit the National Deaf Children's Society (NDCS) website (opens in new window) >


Hear Together

A registered charity dedicated to supporting people with hearing loss in Nottingham, Derby and across the UK. We work with children and adults though community events, network support and workplace training.


Visit the Heart Together website (opens in new window) >